Lovely photo by John Swannel
* * * * * * *
People can call me what they like - fat, ugly, sour - but tell me I'm not fair, tell me I'm not ethical, those are the things that bother me.Deborah Meaden, Interview in The Guardian, 22 November 2007I actually rather like Deborah Meaden. I don't think she's fat, ugly or sour etc. And she likes animals so she must be okay. Anyway, I've sent an email via her website - which will no doubt end up in a junior PR's inbox - asking her to comment on Servicing Stop's appalling customer service. With £100K invested in the Richmond brothers' venture, one hopes she might take an interest, if, that is, Davinia forwards my enquiry on to her.Update: Ms Meaden's PR, Cass, has responded to my enquiry, as can be seen from the comments on this post and on other Servicing Stop posts. Cass has confirmed that Deborah Meaden did not, in fact, proceed with investing in Servicing Stop.Servicing Stop's website does not mention this, however. It's still using Dragons' Den's name prominently on their home page and many other pages.So now I'm going to ask Servicing Stop why they are misleading customers by failing to state that Deborah Meaden did not invest in the company. I think I'll also try reporting to the Advertising Standards Authority.
Posts
hi, Deborah's PR here!, will make sure she's seen your email about customer service....
ReplyDeletecass again, to be absolutely clear, Deborah Meaden has nothing to do with this business
ReplyDeleteHi Cass, Many thanks for getting in touch. Feel free to contact me direct via the email address I provided.
ReplyDeletePlease can you clarify your second comment? Do you mean that while Ms Meaden is a financial investor, she has no direct involvement in the management of the business (which is what I'd assumed)? Please let me know if there is anything you wish me to edit and I will be happy to do so.
The fact remains that I and others have been encouraged to trust the company due to Ms Meaden's apparent 'endorsement' in the form of financial investment.
hello, Cass again. The investment did not go thro' so Deborah has no involvement with this business, nor any financial interest in it. I hope you get a reply to your letter....
ReplyDelete